FOR OUTDOOR POWER EQUIPMENT (MOWERS, TRIMMERS, CHAINSAWS,
ETC.) PARTS
On Our OEM Parts Website
WWW.PSEP2.BIZ We are Providing Parts Look-up
Diagrams For The Following Makes that We Are A Dealer Of:, Please Note That This
is The Software We Will Use to Look Up The Parts You Are Needing, Unfortunately
That Site Is Original Equipment Parts Only, If You Are Seeking Aftermarket Parts
You Will Have To Return To This Website and Match Up The SKU (OEM Part #) To The
Aftermarket Part Needed. All Our Aftermarket Parts Available To Outdoor Power
Equipment
For
ROBIN SUBARU - PLEASE EMAIL US
For All Other Outdoor Power Equipment Makes - Please Note We
Are Not a Dealer Of That Manufacturer, So Everything We Have Aftermarket
Availability Of Is Already Listed On Our Website.
If You are Still Having Trouble Finding The Part For OEM Makes
That We Carry - Please Email Us. For Those of You That Do Not Have A
Model #, Spec #, Or Type # We Will Not Be Able To Assist You In Your Parts
Look-up. For Kawasaki Engine Owners That Are Installed In a John Deere Product,
Since John Deere Has Exclusive Rights To Kawasaki Parts Your Model Number Will
Not Show Up For Us and We Will Not Be Able To Assist You.
HOURS
OF OPERATION:
MONDAY - WEDNESDAY
: 9AM - 5PM Central Standard Time
TUESDAY
- THURSDAY
: 9AM - 6PM Central Standard Time
FRIDAY:
9AM-3PM Central Standard Time
CLOSED SATURDAY AND SUNDAY
Contact us by Email
You should receive a response from one of our
parts look-up assistants within a hour of normal operating hours (except for
Mondays, we receive hundreds of emails over the weekend so a reply may be
delayed) When You Receive a Response From Us With Availability of A Part You
Will Be Given A Toll Free Number For Convenient Ordering. If we feel you need to
contact us by phone you will also be given a Toll Free Number to call for
additional parts Lookup Assistance.
parts@psep.biz
Contact
us by Phone
Unfortunately Due To The Increasing Number Of Customers Returning Products and
Saying It Was Our Parts Lookup Team Giving Them The Wrong Part Number Over The
Phone. We Have No Choice But To Initiate a Email First Policy.
-For all of our past and current customers, we apologize for This
Inconvenience, But Still Feel Free To Contact Us With The Toll Free Number You
Were Provided On Your Last Invoice.
By using the email first policy we are going to be able to
1) Cut out a lot of unnecessary time consuming phone calls, by using email it
will cut the time spent on a parts lookup request from an average of a 10 minute
phone call down to 2 minute average it takes us for a email response.
2) Keep a record of all inbound and outbound emails for determining
responsibility of errors.
3) Less time on phone means better prices we can give our customers.
